Terms of Service

§ 1 Scope & Parties

These General Terms and Conditions (the “Terms”) govern the use of the software product Video Release Mixer (“VRM”) provided by:

mrocon GmbH, Untere Berggasse 11, 7323 Ritzing, Austria. Registered with the Austrian Commercial Register (Firmenbuch) under FN 519433 y at the Regional Court of Eisenstadt. VAT ID ATU74726567. Managing Director: Martin Robausch. Email: team@videoreleasemixer.com (hereinafter “mrocon”, “we” or “us”).

By creating an account, downloading the desktop application, or otherwise accessing VRM, you (“User”, “you”) agree to these Terms. If you do not agree, please do not use the Service.

VRM is intended both for consumers (Verbraucher) within the meaning of the Austrian Consumer Protection Act (Konsumentenschutzgesetz, KSchG) and for entrepreneurs (Unternehmer). Mandatory consumer protection rules remain unaffected by these Terms.

§ 2 The Service

VRM is an AI-assisted YouTube title-engineering tool. The User provides up to three reference titles; VRM tokenizes them, recombines them with rule-based and probabilistic methods, and produces ranked title proposals for video releases.

VRM is offered in two technically equivalent variants:

  • Web App at app.videoreleasemixer.com (browser-based).
  • Desktop App for Windows (Electron-based, EV code-signed installer, distributed via the Microsoft Store and via direct download from this website).

VRM is a tool. Final editorial responsibility for any titles published on third-party platforms (e.g. YouTube) rests solely with the User. mrocon does not guarantee any specific commercial outcome (clicks, views, revenue, ranking).

§ 3 Registration & Free Trial

Use of VRM requires a free user account. Registration is completed via email verification (Auth0). A valid, deliverable email address is required.

Upon successful email verification, the User automatically receives a 48-hour free trial with full functional access. The trial ends automatically; no automatic conversion to a paid plan and no automatic charges occur. After the trial, continued use requires the selection of a paid plan.

The User is responsible for keeping login credentials confidential. The User must notify mrocon without undue delay if unauthorized account access is suspected.

§ 4 Subscriptions & Payment

VRM is offered on a subscription basis. Current plans (Monthly / Yearly) and prices are displayed on videoreleasemixer.com and at the point of purchase. All prices are stated in EUR including statutory VAT, unless explicitly indicated otherwise.

Payments are processed by Stripe Payments Europe Ltd. as our payment service provider. The User’s contractual relationship for the VRM service remains with mrocon. Card data is never stored on mrocon’s servers.

Subscriptions renew automatically at the end of each billing cycle for another cycle of identical length unless cancelled before the renewal date. The User may cancel at any time via the account settings or by emailing team@videoreleasemixer.com. Cancellation becomes effective at the end of the current paid billing cycle.

If a payment fails, mrocon may grant a grace period of currently 24 hours during which access remains active. After expiry of the grace period without successful retry, access is suspended until the outstanding amount is paid.

Refunds beyond mandatory legal rights are not granted automatically. Goodwill refunds may be granted at mrocon’s sole discretion in individual cases.

§ 5 BYOK — Your Own AI API Keys

VRM operates on a strict Bring Your Own Key (BYOK) model: the User provides their own API keys for AI providers (e.g. OpenAI, Anthropic, Google, Mistral). mrocon does not sell, resell, or include AI inference quota.

API keys are stored client-side, encrypted with AES-256-GCM using a key derived from the User’s password via PBKDF2 (100,000 iterations, SHA-256). mrocon’s servers cannot read User API keys (zero-knowledge architecture). Consequence: if the User loses their password, mrocon cannot recover the API keys.

Any AI inference costs incurred at the AI provider are charged directly by that provider to the User and are not part of the VRM subscription fee. The User is responsible for the contractual relationship with the AI provider, including the AI provider’s terms, rate limits, and content policies.

Settings and (encrypted) API keys may be exported by the User as a portable .vrm file (Settings Backup & Migration). The User is solely responsible for safeguarding such backup files.

§ 6 Right of Withdrawal (Consumers)

If the User is a consumer in the meaning of the Austrian Distance Selling Act (Fern- und Auswärtsgeschäfte-Gesetz, FAGG), the User has the right to withdraw from the contract within 14 days from the date of contract conclusion, without giving any reason.

To exercise the right of withdrawal, the User must inform mrocon (Untere Berggasse 11, 7323 Ritzing, Austria, team@videoreleasemixer.com) of the decision to withdraw by an unequivocal statement (e.g. email).

Important — early loss of withdrawal right: by purchasing a paid VRM plan and explicitly requesting that the service be made available immediately (which is the technical default upon checkout), the User expressly consents to the immediate commencement of performance and acknowledges that the right of withdrawal expires once the service has been fully provided. The 48-hour free trial is not a paid contract and is therefore not affected by this rule.

§ 7 Acceptable Use

The User shall not:

  • use VRM in violation of applicable law (including copyright, trademark, defamation, privacy, criminal law);
  • generate or publish titles that are defamatory, hateful, sexually explicit involving minors, or that incite violence;
  • use VRM to mass-produce content for sole purposes of search-engine spam, click-fraud, or manipulation of recommendation systems in violation of the relevant platform’s terms;
  • attempt to reverse-engineer, decompile, or circumvent technical protection measures of VRM, except to the extent permitted by mandatory law (§ 40e Austrian Copyright Act / EU Computer Programs Directive);
  • resell, sublicense or rent access to VRM to third parties without prior written consent of mrocon;
  • share their account with third parties or operate the same account from more than three (3) devices simultaneously.

mrocon reserves the right to suspend or terminate accounts that violate these rules, with prior notice where reasonably possible.

§ 8 Intellectual Property

VRM, including all source code, designs, logos, brand elements, and documentation, is and remains the exclusive intellectual property of mrocon. Subject to these Terms, the User receives a non-exclusive, non-transferable, revocable license to use VRM for the duration of an active subscription (or active trial).

Title combinations generated by VRM on behalf of the User are owned by the User to the extent permitted by applicable copyright law. The User is responsible for ensuring that the input titles do not infringe third-party rights.

The trademarks “Video Release Mixer”, “VRM”, “mrocon”, and the associated logos are protected. Use beyond mere descriptive reference requires prior written consent.

§ 9 Warranty & Liability

mrocon provides VRM with reasonable diligence and uses commercially reasonable efforts to maintain availability. However, VRM is provided “as is” and “as available”. mrocon does not warrant uninterrupted operation, fitness for a particular purpose beyond the description in § 2, or error-free output of the AI models.

For consumers, statutory warranty rights under Austrian law (Gewährleistung) apply unchanged.

Outside the scope of mandatory consumer protection rules, mrocon’s liability is limited as follows: mrocon is liable without limitation for damages caused intentionally or by gross negligence, for personal injury, and where mandatorily prescribed by law (e.g. Austrian Product Liability Act). Liability for slight negligence is limited to the fees paid by the User to mrocon during the twelve (12) months preceding the event giving rise to liability. Liability for indirect damages, loss of profit, lost data (beyond reasonable backup expenses), or third-party AI provider charges is excluded to the extent legally permissible.

§ 10 Term & Termination

The contract begins with successful registration (and, in the case of paid plans, with successful payment) and runs for the chosen billing period. It renews automatically as described in § 4 unless cancelled.

Both parties retain the right to extraordinary termination for cause without notice. Cause for mrocon includes, in particular, material breach of § 7 (Acceptable Use), repeated failed payments, or fraudulent activity.

Upon termination, the User’s access to VRM ends with the end of the paid period. The User remains responsible for exporting their settings (.vrm file) and any data they wish to preserve before termination.

§ 11 Data Protection

Personal data is processed in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG). Details on what data is processed, on which legal basis, and how Users can exercise their rights, are set out in our Privacy Policy.

§ 12 Changes to These Terms

mrocon may amend these Terms with reasonable notice (typically 30 days) by emailing the registered User and/or by posting the new version on this page. The amended Terms become binding unless the User objects in writing within the notice period; in such case, the User has the right to terminate the contract effective at the end of the current billing period. Changes that are purely clarifying, that introduce a new optional feature, or that are required by mandatory law, may take effect immediately.

§ 13 Severability

If any provision of these Terms is or becomes invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

§ 14 Governing Law & Jurisdiction

These Terms and any contractual relationship arising from them are governed exclusively by the laws of the Republic of Austria, excluding its conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

Where the User is an entrepreneur (Unternehmer), the place of jurisdiction for all disputes arising from or in connection with the contractual relationship is the competent court for Eisenstadt, Austria.

Where the User is a consumer, the statutory rules on jurisdiction and applicable law apply; mandatory consumer protection rules of the User’s country of habitual residence remain unaffected.

Online Dispute Resolution: The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr/. mrocon is not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 15 Contact

For all matters relating to these Terms, please contact:

mrocon GmbH
Untere Berggasse 11
7323 Ritzing, Austria
Email: team@videoreleasemixer.com
Web: videoreleasemixer.com

Effective Date: 25 April 2026 · Version 1.0